At Industrial QOP, we run clearly scoped operational services where “done” is defined upfront. Delivery is measured on completed outcomes that matter in industrial work: pay application packages on heavy-civil scopes, vendor invoice intake for plant and process projects, compliance documentation on regulated sites, and project logs tied to outage and turnaround coordination. We do not bill on hours, seats, or general activity that leaves your team buried in catch-up work.
IndustrialHeavy civilInfrastructure
expertise in
Industrial Contractors
Building stronger, more connected teams
Industrial project work that actually gets finished
When growth stalls because hiring lags and teams are buried in admin, operations slow down. Industrial QOP solves that. We support industrial, heavy-civil, and infrastructure contractors with targeted recruitment for critical operational roles and outcome-based operations support that owns defined workflows — from project controls documentation and compliance packs to AP, AR follow-up, and turnaround coordination — delivering measurable results instead of vague “hours.” One partner for hiring and execution, built to scale as your workload grows.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
Industrial QOP provides outcome-based operations support for industrial, heavy-civil, and infrastructure contractors and operate under general contractors or prime contractors. We remove administrative bottlenecks so your team can stay focused on field execution, production, and profitability. No hourly outsourcing. No generic admin help. Just completed operational work — delivered consistently.
Project controls. Compliance. Turnarounds.
A model built around defined outcomes
Industrial QOP operates on an outcome-based model, where payment is based on work completed and verified against predefined standards aligned to your trade scope and project requirements. The process begins with a discovery call to identify essential support services and clearly define what “done” looks like for your team. We then align these standards with your systems to ensure seamless workflow integration. For work that is less repeatable or requires continuous coordination, we provide a dedicated specialist on a monthly basis.
How we help
Accounts Payable Invoice Intake
Handle slow, error‑prone invoice processing and approval routing
We handle routine vendor invoice intake, verify details, apply job and cost codes, and route invoices for approval so nothing gets lost or delayed. We capture exceptions and document reasons clearly, giving your team visibility into what’s blocked and why. At Industrial QOP, we work directly inside your existing systems so invoices move through your approval process with consistent tracking and audit-ready records.
Subcontractor Compliance
Track and resolve missing lien waivers, COIs, and W‑9s
We manage compliance document workflows, including requesting, tracking, and logging lien waivers, certificates of insurance, and W-9s required for each project. We keep documentation current, flag missing items with clear notes, and escalate blockers so approvals and pay applications are not delayed. Industrial QOP ensures compliance steps are visible and auditable, reducing legal exposure and payment friction.
Document Management
Organize and control construction documents to prevent misfiling and delays
We maintain your construction project documentation — RFIs, submittals, transmittals, and revisions — with consistent filing, version control, and due-date tracking. We follow up on responses and escalate blockers with context so your teams aren’t chasing files or status updates. At Industrial QOP, we integrate these records into your workflow to create a reliable, searchable trail from request to completion.
Accounts Receivable Follow‑Up
Chase overdue payments and follow up on slow receivables
We run structured follow-up on client invoices and statements, sending from your system, documenting responses, and updating promised payment dates. We log disputes and missing backup with clear context so your internal team has accurate status at a glance. Our work keeps aging receivables visible and actionable without internal staff chasing every account.
Change Order Log & Backup
Update and document change orders to prevent approval gaps
We update and maintain your change order log, attach required backup, and document approval status so downstream billing and cost reporting remain accurate. We chase approver responses and record dispositions to ensure nothing slips behind project execution. Industrial QOP keeps these records clean and ready for billing inclusion or audit without leaving status to chance.
Safety Recordkeeping Admin (OSHA Logs)
Maintain accurate, audit‑ready OSHA and safety records
We maintain OSHA incident records and update safety logs with clear dispositions to keep compliance documentation current and organized. We correct records when needed and flag unclear situations so your team can act with context and confidence. Our administrative handling integrates safety recordkeeping into your operations without adding complexity to your workflow.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with Industrial QOP.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Common questions
How do we decide what services to start with?
We start with a discovery call, then prioritize the services creating the most operational load or business risk for your project and finance teams. We only take on work that can be defined with clear completion rules, which usually means items like heavy-civil pay apps, vendor intake on plant and process projects, or compliance docs on regulated sites. Anything that cannot be scoped tightly enough to execute consistently gets parked until it can.
How does work enter the workflow?
It depends on the service. Work can enter through integrations, system triggers, scheduled batches, shared queues, or an agreed handoff with your team, so tasks flow cleanly across project controls, field tools, and finance systems. The intake method is defined per service and tuned to the cadence of industrial ops, whether that is turnaround documentation, outage coordination, or EPC project controls reporting. The goal is a consistent flow with minimal lost or delayed items.
Do you work in our systems or your systems?
Either, depending on what makes delivery clean and trackable against your operational rhythm. Sometimes we operate directly in your tools, sometimes we use ours, and sometimes we connect both so the workflow stays aligned between field, office, and finance. We adjust to how your industrial teams run a job, so you get outcome visibility and traceability on regulated and compliance-heavy scopes rather than ambiguous task handling.
How do you define what counts as “complete”?
Each service is broken into outcome types with written completion rules that reflect how work actually progresses on industrial jobs. If evidence is required, whether that is a confirmation, a status change, a system record update, or a log note in your project controls stack, the requirement is defined upfront so every completed item carries audit value. We tie every work item to a defined outcome on plant, heavy-civil, or EPC scopes, not just effort logged against a ticket.
How does pricing work?
Pricing is outcome-based and tied directly to completed work that meets documented completion rules. Each outcome type carries a unit price based on what completion actually means operationally, whether that is a pay app on a heavy-civil scope, invoice intake for plant work, AR follow-up, or compliance tracking on a regulated site. Most clients run a recurring service commitment with usage applied against completed outcomes. Out-of-scope or blocked items are not counted as completed work, so spend reflects what is actually delivered.
What does onboarding look like?
We align on scope and outcomes, confirm intake, set up tooling, then run a short ramp to validate that completion rules match real work on industrial jobs. After that, delivery runs in steady state on outage, turnaround, and EPC scopes.
“Field paperwork and cost-code cleanup were quietly burying our project controls team. Industrial QOP took over a defined trade-level work queue end to end and kept tasks from stalling. They owned everything from start to finish, and soon we had a smooth process with clear tasks and reliable completion times.
What sets Industrial QOP apart is their focus on results, not just hours worked. We get full visibility into completed, ongoing, and stalled tasks. They worked inside our tools from the start, and we pay only for verified work. This clarity helped us control backlogs, predict turnarounds, and save time on coordination—without any payment hassles.”
Christian Henderson
Chief Operating Officer
What clients say